Circle Harmony’s International Referral Service provides customers more cross-border medical consultation options. The process starts with international consultation by local and international experts, ensuring our customers to have real-time communications with their pre-determined expert before departure. While they are receiving consultation abroad, the local experts will provide second consulting opinions and real-time Q&As to the customers, annihilating the possible inconveniences brought by multi-language communications. Circle Harmony also provides international medical escort service per customers’ needs to ensure the continuity and professionalism of referral services. Their local experts will as well follow up the cases and continue treatments after the customer return from consultations and treatments abroad.
The consultation could be requested by the customer or an authorized family member. Please fill in the online application form or contact our International Clinical Network team for appointment consultation. A consultation request of children customers must be applied by their parents or legal guardian of pediatric patients.
Once submitted your referral application, you will receive a confirming call from our team within one working day. Please note that for applying an overseas referral, we will need either a medical report (in English) or a doctor's letter first. We will assist in this by appointing you a local expert in charge of determining the feasibility and necessity of international referral and recommending a most suitable hospital or specialist overseas according to your condition.
Patient signs the informed consent and submits relevant medical data, which will be pooled and translated by Circle Harmony.
Local and overseas experts hold MDT analysis around customer’s condition on simulation teleconference system, develop diagnostic and treatment plan and provide comprehensive consultation report that is to be interpreted to the customer by the local expert. The customer’s families can choose to participate in the consultation.
The patient confirms the international referral and schedule according to the treatment plan and the corresponding quotation. Our International Clinical Network team will assist in matters of payments, appointments, overseas travel arrangements and accommodating recommendations. Tickets and accommodations booking services can also be provided per need.
Please ensure that the patient and any accompanying member obtain valid visa before entering the country for the convenience of overseas consultation.
Circle Harmony provides interpreting services during the patient’s overseas consulting period, and documentary translating services of the medical records and reports after patient returns for the convenience of following-up treatments. During the overseas period, international medical escort services can be provided per customers’ needs.
The local experts at Circle Harmony will assist overseas experts to follow up the patients’ cases when they return to China. The patients’ Health Caretaker will be in charge of developing following-up health management plans and rehabilitation plans.
Please complete the following form and provide information as detailed as possible. Our team will contact you within one business day after you submit this form and recommend the most suitable local consultant candidate to provide professional clinical advice and guidance to you. In this process, you may also propose your preferred expert as your local doctor.